Is it a written lead guarantee, or just dialing hours?
The first thing to ask is what the company actually promises: qualified leads in writing, or only hours of dialing. Hours of dialing put all the risk on you, if the list or caller underperforms, you still pay and get little. A written lead guarantee puts the company on the hook for outcomes. We guarantee 20 to 40 qualified seller leads per dedicated caller per month, in writing, so you are buying results, not activity.
Are the leads exclusive or shared?
Ask directly whether every lead is yours alone or sold to several investors. Shared leads cost less but force you to compete on speed and price the moment they land. Exclusive leads are generated only for you, so they usually close at a higher rate and a lower cost per deal. Leads our callers generate are exclusive by definition, because the conversation only exists for you. See exclusive vs shared leads for the full breakdown.
What is included versus billed on top?
Compare what is bundled into the monthly price against what gets added to your bill later. A headline rate means little if the dialer, QA, CRM, and data are all extra. Our managed plans include the caller, predictive dialer, AI-plus-human QA, and the free Pipelio CRM in one price. Data is the only add-on: bring your own list, or we pull and skip-trace the highest-converting lists at $0.03 per record.
| Item | Included with Call Savvys | Often billed on top elsewhere |
|---|---|---|
| Dedicated caller | Yes | Yes |
| Predictive dialer | Included | Extra |
| QA (AI plus human) | Included | Extra or none |
| CRM | Free Pipelio CRM | Extra |
| Data and lists | $0.03 / record or bring your own | $0.03+ / record |
Who are the callers, and where are they managed?
Ask who is on the phone and who oversees their quality. The right answer is fluent, real-estate-trained callers working a proven script, with US-based management and quality oversight standing behind them. You want callers who understand ARV, motivation, and how to qualify a seller, not a generic call center. Our callers are trained on real estate specifically and managed by a US-based team that reviews their work. See how our cold calling works.
What are realistic connect rates and dial volume?
A full-time caller typically places 2,000 to 3,000 dials a day, connects with 200 to 400 owners, and produces 20 to 40 qualified leads a month. Be skeptical of anyone promising far more from one caller, or quoting a connect rate as a guarantee. Contact rates vary widely by list, market, and caller, so treat any benchmark as a typical, industry starting point you test, not a promise. See how many leads a caller produces.
| Per dedicated caller | Typical range |
|---|---|
| Dials per day | 2,000 to 3,000 |
| Connections per day | 200 to 400 |
| Qualified leads per month | 20 to 40 (guaranteed) |
Is it a dedicated caller or a shared pool?
Ask whether you get a dedicated caller on your account or a slice of a shared pool. A dedicated caller learns your market, your buy box, and your script, and their full day goes to your dials. A shared pool spreads attention across many clients, so consistency and accountability suffer. We assign dedicated callers, and you add callers to scale volume.
How do replacement and QA work?
Ask what happens when a caller underperforms or leaves, and how quality is checked. The honest answer is built-in: every call scored by AI plus a human reviewer, and a fast replacement if a caller is not the right fit. We score calls with AI plus human review and replace a caller within 24 hours if needed, so a bad week never becomes a bad month. See our process.
What about references, reviews, and compliance?
Ask for real references and reviews, and confirm how the company handles DNC and TCPA. Compliance should be in the workflow, not left to a busy caller: lists scrubbed against the National Do Not Call Registry and state lists, an internal do-not-call list, and dialing only within legal local-time hours. This is general information, not legal advice. See DNC and TCPA rules and compare options in the best real estate cold calling companies.
The questions to ask before you hire
Run this honest checklist past any company before you sign.
- Do you guarantee qualified leads in writing, or only dialing hours?
- Are the leads exclusive to me, or shared with other investors?
- What is included in the monthly price, and what gets billed on top?
- Who are the callers, and who manages their quality?
- What are realistic dials, connections, and qualified leads per caller?
- Is my caller dedicated, or part of a shared pool?
- How fast do you replace a caller, and how is every call reviewed?
- Can I see references and reviews?
- How do you handle DNC and TCPA compliance?
See our pricing for what each managed tier includes, and how we pull exclusive motivated seller leads for you.