Is it a written guarantee, or just dialing hours?
Ask whether you get a specific number of qualified consultations in writing, or only a promise of dialing activity. Dialing hours put all the risk on you, a written guarantee puts the provider on the hook for a result. Call Savvys guarantees 20 to 40 qualified solar consultations per dedicated caller a month, in writing.
Are the consultations exclusive, and how are homeowners qualified?
Ask whether every booked consultation is yours alone, and how the caller qualifies a homeowner before setting it. Shared solar leads get sold to several installers racing for the same homeowner. A good setter qualifies on homeownership, roof, and bill so your closer is not running consultations that were never going to buy. See pre-qualifying solar appointments.
What is included versus billed on top?
Compare the full monthly cost, not just the headline rate. Ask whether the dialer, QA, and CRM are bundled or extra, and whether data is included or an add-on. Call Savvys bundles the caller, dialer, AI-plus-human QA, and the free Pipelio CRM into one price, with data as the only add-on at $0.03 per record.
How is DNC and TCPA compliance handled?
Ask how lists are scrubbed and whether calling windows are enforced. Lists should be checked against the National Do Not Call Registry and applicable state lists, with dialing kept inside legal local-time hours. This is general information, not legal advice.
Run this checklist past any provider: Do you guarantee consultations in writing? Are they exclusive to me? How do you qualify homeowners? What is bundled versus billed on top? How do you handle DNC and TCPA compliance? See pricing.