What does it cost to have agents dial their own lists?
The real cost is opportunity: every hour a licensed agent spends dialing is an hour not quoting or closing.Prospecting is necessary, but it is the lowest-value use of a licensed producer time. When agents dial their own aged lists, appointments get set but sales output drops, because the same person cannot dial all morning and close all afternoon. That hidden cost is why many agencies move dialing off the agents.
What does outsourcing change?
A dedicated caller does nothing but dial, qualify, and book, so your licensed agents stay on quoting and closing. Call Savvys supplies the caller, the dialer, DNC-scrubbed lists, QA, and the CRM, dial-ready in about 5 days, with a written 10 to 20 qualified insurance leads a month guarantee and a 24-hour replacement if a caller underperforms.
What about building an in-house dialer team?
An in-house team gives you control but adds hiring, training, a dialer, a compliance program, and management, plus weeks to ramp with no guarantee. For a regulated line, the compliance overhead is real. Outsourcing trades a higher monthly rate for none of the hiring risk and a caller productive in days, not months.
Should you run both?
Often yes, keep licensed agents on quoting and closing, and outsource the dialing so prospecting never eats their selling time. The two are complementary: agents do what only a licensed producer can, while a dedicated caller keeps the calendar full. See insurance appointment setting.