What is the difference between outsourced and in-house SDRs?
An in-house SDR is a full-time hire you own end to end; an outsourced SDR is a managed caller who books meetings for you with the tools and training already in place. With in-house you build the playbook, buy the stack, and manage the person. With outsourced, that is handled and you get the meetings. See our B2B appointment setting.
What does each cost?
An in-house SDR seat loads up with salary, benefits, tools, and management overhead, while a managed caller is one flat monthly rate. Compare the fully loaded cost, not just the base salary, and factor the months of ramp before an in-house rep books a single meeting.
Which ramps faster?
A managed caller is dial-ready in about a week because the dialer, scripts, QA, and CRM are already built; a new in-house hire takes weeks to months to reach full output. If you need pipeline this quarter, outsourced starts booking meetings while an in-house hire is still onboarding.
When does in-house make sense?
In-house makes sense once your motion is proven, your ICP is clear, and you want deep product knowledge and full control of the team. Many teams outsource first to prove the channel and fill the calendar, then build in-house once the numbers justify the overhead. It is not either-or, plenty run both.